Your personal information is completely secure at au99. We are fully transparent about what data we collect, how we use it, and how we protect it.
All your personal data is protected with 256-bit SSL encryption. From login to payment, no data travels over an unsecured network. au99 servers operate exclusively in secure data centers.
Au99 never sells your personal information to advertisers or any third party. Your name, phone number, email, and payment details are used exclusively for operating our services.
You can view, correct, or request deletion of your stored information at any time. au99 gives you full ownership of your data.
All payment information on au99 is processed in accordance with international PCI DSS standards. Whether via Mobile Banking, Nagad, Rocket, or bank transfer, every transaction is completed in a secure environment.
Au99 only sends essential information and relevant offers. You can unsubscribe from marketing messages at any time. Your email or phone number will never be used unnecessarily.
Au99's Privacy Policy is built in compliance with international GDPR standards. No data is processed without your consent, and the purpose of data collection is always clearly communicated.
Au99 (au99.blog) is a trusted online betting and gaming platform in Bangladesh. We believe your privacy is a fundamental right, and protecting it is our highest responsibility. This Privacy Policy ("Policy") provides a full account of what information we collect when you use the au99 platform, how we use it, and how we keep it secure.
Please read this Privacy Policy carefully before using the au99 website, mobile app, or any related services. By using the platform, you agree to the data processing practices described in this Policy.
In summary: au99 never sells your information, never shares it unnecessarily, and always applies internationally recognized security standards. Your data belongs to you — always.
This privacy policy was written in Bengali with Bangladeshi users in mind, so every user can clearly understand their rights and protections. au99 is committed to full transparency — nothing is hidden.
Various types of information are collected when you create an account and use our services on au99. Full details are provided below:
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Email | Account Creation | Yes |
| Mobile Number | OTP Verification & Security | Yes |
| NID/Passport | KYC & Age Verification | Yes on Withdrawals |
| Payment Information | Deposits & Withdrawals | Yes |
| IP Address | Fraud Prevention | Automatic |
| Cookies | Experience Enhancement | Optional |
Au99 uses the information it collects solely for the specific purposes described below. We never misuse your data or use it for anything beyond its intended purpose.
Our Commitment: au99 never shares your information with third parties for advertising purposes. Your data is used solely for the service-related purposes described above.
Au99's website and app use cookies. Cookies are small text files stored on your device that help improve your browsing experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some services to function incorrectly.
Au99 uses industry-leading security technology to protect your data. Our security framework is outlined below:
Your Responsibilities: Never share your account password with anyone. au99 will never ask for your password by email or phone. If you notice anything suspicious, contact support immediately.
Under the au99 Privacy Policy, you have the following rights. Contact our support team to exercise any of them.
You may request to see what information we hold about you. It will be provided within 30 days.
If any of your information is incorrect, you may request a correction. Updates are processed promptly through our support team.
After account closure, you may request deletion of your personal data (unless retention is required by law).
You may object to the use of your data for marketing communications or specific purposes.
You may request a copy of your data in a machine-readable format.
In certain circumstances, you may request that the processing of your data be temporarily suspended.
Au99 does not retain your information longer than necessary. Below are the retention periods for different types of data:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | For as long as the account remains active | Service Operations |
| Transaction Records | 5 years | Legal & Regulatory Obligations |
| KYC Documents | 5 years (even after account closure) | AML Policy |
| Chat Logs | 1 year | Dispute Resolution |
| Cookie Data | Up to 12 months | User Experience |
| Marketing Data | Until consent is withdrawn | Relevant Offers |
Legal Obligations: Certain information is required by law to be retained for a specified period. In such cases, a deletion request may not be fully carried out.
Au99 is a platform strictly for adults aged 18 and above. We do not knowingly collect information from anyone under the age of 18.
If you believe a minor is using au99, please contact our support team immediately. We will take prompt action.
Au99 reserves the right to update this Privacy Policy as needed. If changes are made, you will be notified in the following ways:
Continued use of au99 after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly.
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
We're here to help: For any privacy-related concerns, au99's support team is always here to help. Feel free to reach out — we respond within 48 hours.